Jasele Oita's Blog A weblog about everything

In an economy where jobs are scarce and people are struggling to stay afloat, many companies are finding that their current call center solution isn’t robust enough to handle the demand. Despite layoffs in so many areas, there are new employment opportunities popping up around the country for those interested in working in an inbound or outbound call center. Qwest Communications in Des Moines will be holding a job fair to entice new applicants, while iQor Inc. is looking to expand their call center in Columbus. The latter area has a strong showing in this market, with JPMorgan Chase also looking to add a large number of employees to handle their answering services. Other busy call centers in the region include Discover Financial Services, Alliance Data Systems, and State Farm. With so many stories in the news about unemployment rates these days, it’s good to see an industry going strong.